Operation Candids is committed to adopting the highest standards to safeguard customer personal information. Please refer to our Privacy Policy which sets out how and why we collect, use and disclose your personal information.

Other than personally identifiable information, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 

You are prohibited from posting or transmitting to or from this Website any material:

 

  • that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

  • for which you have not obtained all necessary permissions; or

  • which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the US or any other country in the world; or

  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious sofware or harmful data).

 

The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity of, or locate anyone posting any material in breach of these terms and conditions. 

 

Please read these terms carefully before booking a session. By booking a session with Operation Candids, you indicate that you accept these terms. If you do not accept these terms, please do not book a session. 

Booking


All orders are subject to availability and subject to the Company's acceptance of your order. When you place an order with Operation Candids, the Photographer will confirm the product(s) availability and price(s), and any other costs (including permits, parking fees, etc). The contract between us will be formed upon payment of the deposit. The Company reserves the right to reject any order without the obligation to assign any reason for so doing.

Deposit

Photography sessions require a non-refundable, non-transferable 50% deposit due at the time of booking to reserve your time slot. The remaining portion of the session fee is due at the session. If the session fee is not submitted at the time of the session, a 24 hour window will be granted for the client to submit the balance. No images will be edited prior to balance being submitted. After such time, the images from the session are subject to being permanently deleted if balance is not paid.

Payment Options

Payment Options: Cash or Credit cards (accepted through PayPal only)

Contracts

Model release and session contract must be signed prior to session.

 

Travel

Complimentary travel within 25 miles of Pomona, California. $60/travel hour beyond.

Location permits, studio rental, admission fees, parking fees additional (if applicable)

Group & Family Sessions

 

Group/ Family Sessions include up to 4 subjects. $25 per each additional subject after that.

 

Reshoots


The Customer will be charged 100 percent of the booking fee and expenses for any reshoot required by the Customer. For any reshoot required because of any reason outside the control of the Customer, specifically including but not limited to acts of God, nature, war, terrorism, civil disturbance or the fault of a third party, Operation Candids will charge no additional fee, and the Customer will pay all expenses.

Cancellations and Postponements

Cancellations: The Customer is responsible for payment of all expenses incurred up to the time of cancellation of the assignment, plus 50 percent of the Photographer’s fee; however, if notice of cancellation is given less than six (6) hours before the shoot time, the Customer will be charged 100 percent fee.

Postponements: Unless otherwise agreed in writing, the Customer will be charged a 100 percent fee if postponement of the assignment occurs after photographer has departed for location, and 50 percent fee if postponement occurs before departure to location.

 

Fees for cancellations and postponements will apply irrespective of the reasons for them, specifically including but not limited to weather conditions, acts of God, nature, war, terrorism, civil disturbance, and the fault of a third party.

 

Copyright and License


The Company retains the copyright of all photos and products. Unless a specific license is granted by the Company, you are not permitted to reproduce products, or any part of Operation Candids products, in any shape or form, subject to the conditions prescribed under US Copyright law and similar legislation that applies in your location.

 

Product Specifications
 

All product(s) specification are as described on the product description, shown prior to purchase. The Company will review the product specifications occasionally so reserves the right to amend the specifications of any Operation Candids product(s) without prior notice. Client photos are released for personal printing only with a print release form provided by Operation Candids. Client photos are not authorized for commercial use without approval and proper compensation to Operation Candids.

Ordered products are subject to variations in product specification and appearance. 

 

The Company endeavors to display and describe as accurately as possible the colors of the product(s) which appear on this website or product descriptions, but cannot undertake to give any assurance that the colors of product(s) supplied will exactly match those displayed on your monitor. This is a consequence of multi-standard color systems, notably the international screen based color system of RGB and the print color system of CMYK. 

 

All products are tested and proofed by Sharonda Brown to ensure accurate color representation. 

 

All prices exclude shipping and additional services (e.g. photography permits) unless stated otherwise.

 

Order Processing
 

Orders will normally be processed and delivered within 5-7 business days after the session. During periods of high demand, this may be extended but Operation Candids will notify the customer if there's a longer process anticipated. 

Mail Delivery; Where a signature is required for proof of delivery, you are responsible for ensuring that you, or an authorized recipient, is available at the time of delivery. If the item is subsequently returned to the Company, after providing sufficient prior notification for that delivery, Operation Candids may incur an additional charge for any subsequent re-delivery attempt which will be passed onto the customer. 

Disclaimer


While the Company endeavors to ensure that the information on the website and product lists are correct, the Company does not warrant the accuracy and completeness of the material on the website or product lists. The Company may make changes to the material on the website or product lists, or to the product(s) and prices described in it, at any time without prior notice.

 

(Last updated January 2020)

TERMS AND CONDITIONS